TERMS and CONDITIONS

Article 1 – Definitions

For the purpose of these general Terms & Conditions, the following definitions shall apply:

Consumer: any natural person who is acting for purposes which are outside his trade, business, craft or profession;

Day: a calendar day;

Distance contract: any contract concluded between the Trader and the Consumer under an organized distance sales or service-provision scheme without the simultaneous physical presence of the Trader and the Consumer, with the exclusive use of one or more means of distance communication up to and including the time at which the contract is concluded;

Right of withdrawal: the possibility for the Consumer to waive the Distance contract in the withdrawal period;

Trader: the natural person who offers products and/or services at a distance to Consumers;

Article 2 – Identity of the Trader

goesslie

Rosalie Goess Enzenberg
Overtoom 403-3, 1054 JP Amsterdam

jewellery@goesslie.com
KvK number: 77056272
VAT identification number: NL003154290B65

Article 3 – Applicability

1.     These general Terms & Conditions apply to any offer made by the Trader and to any Distance contract concluded between the Trader and the Consumer.

2.     Prior to the conclusion of a Distance contract, the text of these general Terms & Conditions will be made available to the Consumer.

Article 4 – Conclusion of the Distance contract

1.     The Distance contract is concluded at the time of acceptance of the offer and compliance of the stipulated conditions by the Consumer.

2.     If the Distance contract is accepted by the Consumer by electronic means, the Trader will immediately confirm conclusion of the contract by electronic means.

Article 5 – Right of withdrawal

1.     Barring exceptions provided for in paragraph 3, the Consumer shall have a period of 14 days to withdraw from a Distance contact.

2.     The withdrawal period shall expire after 14 days from:

i)              The day on which the Consumer or a third party other than the carrier and indicated by the Consumer acquires physical possession of the goods; or

ii)             In the case of multiple goods ordered by the Consumer in one order and delivered separately, the day on which the Consumer or a third party other than the carrier and indicated by the Consumer acquires physical possession of the last good.

 3.     The Consumer does not have a right of withdrawal in the case of the supply of goods made to the Consumer’s specifications, or clearly personalized. This exception applies in any case, but not limited to, all goods ordered via the page “Custom”.

4.     The exercise of the right of withdrawal shall terminate the obligations of the parties to perform the Distance contract.

Article 6 – Exercise of the right of withdrawal

1.     In order to exercise the right of withdrawal, the Consumer must inform the Trader of his decision to withdraw from the Distance contract by sending an email to the email address stated in Article 2.

 2.     The Trader shall reimburse all payments received from the Consumer, including the costs of delivery, by using the same means of payment as the Consumer used for the initial transaction. The Trader must reimburse all payments not later than 14 days from the day on which he is informed of the Consumer’s decision to withdraw from the Distance contract in accordance with Article 6.

3.     The Trader shall not reimburse the costs of delivery in the event that the Consumer only exercises the right of withdrawal for part of the original order.

4.     The Consumer shall send back the goods to the address stated in Article 2, or hand them over to the Trader or to a person authorized by the Trader to receive the goods. He must do so without undue delay and in any event not later than 14 days from the day on which he has communicated his decision to withdraw from the Distance contract to the Trader in accordance with paragraph 1.

5.     The Consumer shall only bear the direct costs of returning the goods unless the Trader has agreed to bear them.

6.     The Trader shall be liable for any diminished value of the goods resulting from the shipping of the goods, unless the Consumer has used the goods to an extent more than necessary to establish the nature, characteristics and the functioning of the goods.

Article 7 – Applicable law

 1.     All Distance contracts concluded in accordance with these general Terms and Conditions are exclusively governed by Dutch law.